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Driver class not found
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Confirm the JAR file is uploaded or copied into the BI server driver directory.
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Connection test fails
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Check host, port 5433, database name, username, password, firewall rules, and TLS settings.
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Smart Driver does not load balance
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Confirm the URL starts with jdbc:yugabytedb://, uses com.yugabyte.Driver, and includes load-balance=true or another supported load-balance value.
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Reports are slow
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Check the generated SQL, add indexes, reduce result size, use views, and consider read replicas or a reporting universe.
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Cloud BI tool cannot reach the cluster
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Validate private networking, allow lists, DNS, TLS certificates, and whether the cloud BI service allows custom JDBC drivers.
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